Claims & Support

Clear claims support

Safara keeps claims reporting straightforward and communication clear from first notice through progress updates.

The Safara app showing a claim in progress

How to file a claim

  1. 1

    App open. You’re on your way.

    Start a new claim in the Safara app.

  2. 2

    Give us the what, where and when.

    Share the incident details we ask for.

  3. 3

    A photo can tell the story.

    Add photos or documents when available.

Let’s start your claim

Track your claim status

Check your claim’s status at any time on the Safara Mobile app.

Check my claim